Printing in MS Publisher 2003

[troubleshooter]

I support a department that uses Publisher to create its monthly calendar.
The secretary creates the base calendar, then e-mails it to the department
members for them to add their own events.

The secretary has a network printer as her default. The department members
have local printers as their default (in fact, two users only have one
printer configured in their respective "Printers and Faxes").

The two users in question print the calendar, after saving it to their local
machine, and it prints to the secretary's network printer. Mousing over the
print icon in the toolbar of Publisher with the calendar open shows the
network printer address, not the local printer, for both users.

Even trying to File->print, and select printer, sends the file to the
network printer for the users.

How can I help my users print this calendar to their local printer?

Thanks,

 

[Ed Bennett]

Even trying to File->print, and select printer, sends the file to the
network printer for the users.

Is the local printer listed and selected in the print dialog?

 

[troubleshooter]

Ed,

Yes, the local printer appears in the print dialog - and only the local
printer - the network printer does not appear.

That's what's so baffling - two users have only a local printer configured,
yet when they try to print, it goes to a network printer.

Thanks,
Trouble Shooter

 

[RayFay]

Hi the problem I suspect you have is related to Office Service Pack 2, if you
go to file>page setup>printer and paper you will no doubt see the printer you
wish to print to - click OK and this will change the printer icon to the
local printer. Be aware that this setting has been written to the document
when you save it and therfore would need to be changed back when you want to
print to the network printer