Printout Problem, error 2501

[Alu_GK]

Hello -
I've created an application in access 2003, installed it on another computer
that has the following configuration:
Windows XP, Office 2007, Access runtime 2003, and I've removed the access
2007 from the office package.
The following error happens when the user is trying to print a report.
"The action Printout was canceled, Error 2501"
A message of the error handling that I've created focuses the problem on the
Function "PrintNormalTas" which has the following code lines:

DoCmd.OpenReport sReportName, acViewPreview, , sFilterCriter
DoCmd.PrintOut acPrintAll, , , , nCopies
DoCmd.Close acReport, sReportName

This error happens only with this kind of report. Other reports are printed
ok.
And it happens only on that computer, though I have more users that uses
office 2007 and access runtime 2003, that don't have this problem.

If anyone has an idea how can I solve this – I WILL BE GREATFUL!!!
Thanks !

 

[golfinray]

I think that error is related to the printer, not access. Is this machine
printing to the same printer as everyone else? Check your print queue and
cartridge and printer driver.

 

[Jerry Whittle]

Is there a default printer installed on that computer?

What happens when they try to manually print the report?

Are there records for the reports to print?

DoCmd.PrintOut prints the active object. Could there be something
interfering with the report after it's open?