G
Gerry Hickman
Hi John,
Right-click "My Computer" and then choose "Manage". You should see a
window open with a tree-view on the left. Expand "Event Log", then check
the Application log then System log. Check the exact dates and times
when you tried to do the install. Also check the Office install log
which is usually in the TEMP folder of the user who installed office e.g.
c:\Documents and Settings\<username>\Local Settings\Temp
Thanks for the reply, but what is an Event Log?
Right-click "My Computer" and then choose "Manage". You should see a
window open with a tree-view on the left. Expand "Event Log", then check
the Application log then System log. Check the exact dates and times
when you tried to do the install. Also check the Office install log
which is usually in the TEMP folder of the user who installed office e.g.
c:\Documents and Settings\<username>\Local Settings\Temp