Problem Installing Office Sounds

[Robert Valentine]

Group:

When I try to install the Office Sounds for Office 2003, I get an dialog box
that says:

The feature you are trying to use is on a network resource that is
unavailable.
Click OK to try again, or enter an alternate path to a folder containing the
installation package 'sounds.msi' in the box below.

I have done a search of my computer for the sounds.msi file and it doesn't
exist. I have also searched for the same file on my Office 2003 CD but could
not find it either.

I called Microsoft support for Microsoft Office and they could not solve the
problem. They told me that it was a problem with Windows XP and that I need
to contact the Microsoft Windows XP support. I would rather do anything than
call Microsoft again!

Any help would be appreciated.

Thanks,
BobV

 

[DAVE]

Hi Robert,
See attached article,
http://support.microsoft.com/default.aspx?scid=kb;en-us;828376
Rgrds,