Problem with installing Compatibility Pack to view Office 2007 fil

N

nosh

We are using Office 2003 and are trying to install the Compatibilty Pack for
viewing 2007 files on windows XP Pro. But during the installation we get the
following error message.
A network error while attempting to read from the file: C:\Program
files\MSECache\O2007Cnv\1033\Microsoft MS Office 2007 Compat_12.0_270307_1.msi
I tried to look for the file and it is not there. Does anyone have any
suggestion on how I can install the Compatibilty Pack. Thanks.
 
S

Sloan Crayton [MSFT]

Are you installing the current version of the Office 2007 Compatibility
Pack? It's available from
http://www.microsoft.com/downloads/details.aspx?FamilyID=941B3470-3AE9-4AEE-
8F43-C6BB74CD1466&displaylang=en. I just installed to a test machine, and
there are several files created in that location, but none of them match
this file name.

The files are ...

- O12Conv.cab
- O12Conv.msi
- Readme.htm
- \Catalog\files12.cat

Also, you should verify that you have Administrator rights to create files
in that location. This could be a permissions issue (although the error
doesn't appear to be a permissions issue).

Sloan Crayton
Microsoft

--------------------
| Thread-Topic: Problem with installing Compatibility Pack to view Office
2007 fil
| thread-index: AchYANayGe9FgVNUTRmoba8IqwMmAQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?bm9zaA==?= <[email protected]>
| Subject: Problem with installing Compatibility Pack to view Office 2007
fil
| Date: Tue, 15 Jan 2008 21:30:00 -0800
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|
| We are using Office 2003 and are trying to install the Compatibilty Pack
for
| viewing 2007 files on windows XP Pro. But during the installation we get
the
| following error message.
| A network error while attempting to read from the file: C:\Program
| files\MSECache\O2007Cnv\1033\Microsoft MS Office 2007
Compat_12.0_270307_1.msi
| I tried to look for the file and it is not there. Does anyone have any
| suggestion on how I can install the Compatibilty Pack. Thanks.
|
 
E

Eric

I see that you need to have Admin rights on the system but what do you do if
you are running it on Terminal Server and cant give all users admin
permissions.

Thanks,
Eric
 

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