F
FreakDBB
Hello!
We encountered an interesting problem which hopefully can be solved
with help of the group. It appeared after adding the third client that
accesses the same account. The situation before doing that was this:
Two Clients access the same account on the Exchange server. One of
them is Outlook 2000, the other one Outlook 2003. The two clients are
in different locations, but used by the same person, travelling
between the two sites. When an E-Mail is read with one of the client,
it got marked as read on this client and shortly after that also on
the other client. This worked in both directions and was quite useful
to keep overview.
Now a third client has been added, also Outlook 2003. Depending on
which client the E-Mail is read, the behaviour differs:
When the Mail is read with the Outlook 2000 clients, everything works
as before and the mail is marked as read on all clients. But when the
Mail is read with one of the Outlook 2003 clients, it is only marked
as read there and on the Outlook 2000 client, but not on the other
2003 client.
After restarting the "not notified" 2003 client, it gets the correct
information about the read/unread status of the mails, but for
different reasons, restarting is not an option in this case.
So I ask myself if there is a way to trigger this kind of
synchronisation the Outlook 2003 clients do on start-up while they
run.
Any ideas?
Regards,
Sebastian
We encountered an interesting problem which hopefully can be solved
with help of the group. It appeared after adding the third client that
accesses the same account. The situation before doing that was this:
Two Clients access the same account on the Exchange server. One of
them is Outlook 2000, the other one Outlook 2003. The two clients are
in different locations, but used by the same person, travelling
between the two sites. When an E-Mail is read with one of the client,
it got marked as read on this client and shortly after that also on
the other client. This worked in both directions and was quite useful
to keep overview.
Now a third client has been added, also Outlook 2003. Depending on
which client the E-Mail is read, the behaviour differs:
When the Mail is read with the Outlook 2000 clients, everything works
as before and the mail is marked as read on all clients. But when the
Mail is read with one of the Outlook 2003 clients, it is only marked
as read there and on the Outlook 2000 client, but not on the other
2003 client.
After restarting the "not notified" 2003 client, it gets the correct
information about the read/unread status of the mails, but for
different reasons, restarting is not an option in this case.
So I ask myself if there is a way to trigger this kind of
synchronisation the Outlook 2003 clients do on start-up while they
run.
Any ideas?
Regards,
Sebastian