Problems trying to update Pub 2003 with service pack etc.

[Dave]

Apologies for posting this msg. here but I can't use the normal channels.

Just installed Pub. 2003. Tried updating to the latest service pack but the
installation won't finish, keeps generating an error (IE has encountered a
problem etc.). Tried sending support a msg. but same problem, IE keeps
clsoing on me. (Also, it seems a plug-in is causing problems - Microsoft
sniffer tool). Using XP Pro. PSPP ID: = 6910. Help please!

 

[Mary Sauer]

How to troubleshoot failures updating your Office installation from the Office Update
Web site
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498

Empty your Internet temp cache, in Internet Explorer, tools, Internet Options, delete
files.