problems when converting office 2007

[MontyPythonX]

whenever i open Microsoft Office i get told that in order to get back all the
features i had in the Trial Version i must upgrade to the full version of
Microsoft Office Home and Student 2007. this is no problem, i click
'convert', enter my product key, which is accepted as being correct, and
click 'install now'
After the configuration has been completed i am told that i must close and
restart Microsoft Office Home and Student 2007 in order to allow setup
changes to take effect and that i will be prompted to activate my software
when it is restarted.
However when i restart Office 2007 i get no such prompts, and instead just
get informed again that my version of Microsoft Office has expired.
I am using Windows Vista, does anybody know why it is refusing to allow me
to upgrade? and what can be done to rectify the problem?
thank you
MontyPythonX

 

[Milly Staples [MVP - Outlook]]

Is the key you are using the one that came with Office from your computer manufacturer or is is a key that you purchased from Microsoft?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
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After furious head scratching, MontyPythonX asked:

| whenever i open Microsoft Office i get told that in order to get back
| all the features i had in the Trial Version i must upgrade to the
| full version of Microsoft Office Home and Student 2007. this is no
| problem, i click 'convert', enter my product key, which is accepted
| as being correct, and click 'install now'
| After the configuration has been completed i am told that i must
| close and restart Microsoft Office Home and Student 2007 in order to
| allow setup changes to take effect and that i will be prompted to
| activate my software when it is restarted.
| However when i restart Office 2007 i get no such prompts, and instead
| just get informed again that my version of Microsoft Office has
| expired.
| I am using Windows Vista, does anybody know why it is refusing to
| allow me to upgrade? and what can be done to rectify the problem?
| thank you
| MontyPythonX

 

[MontyPythonX]

its one i got from my computer manufacturer...will it make any difference?

 

[Milly Staples [MVP - Outlook]]

The key you got with your computer is for the trial version. To convert to the full version, you need to purchase a retail key. However, save yourself some grief and purchase the suite that you want from Amazon.com - free shipping and usually a lot cheaper than buying from Microsoft.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

its one i got from my computer manufacturer...will it make any difference?