Problems with Attachments

[Gary Burton]

I have Outlook 2002, SP3. I have two problems with attachments.
Perhaps they are related.

1) Whenever I try to add an attachment, I now get: "Out of memorh or
system resources. Close some windows or programs and try again." There
seemst to be plenty of memory for everything else. I have 512Mb of RAM and
plenty of hard disk. There are several standard programs running in my
system tray, but nothing else running otherwise. At the time of the error,
I have 251 Mb of physical memory and 198Mb of system cache available. I
have closed out everything in my system tray that I can, and that didn't
help.

2) I can't open JPG attachments that I receive. I can only save them and
open them from disk.

Problem 1 is new. Problem 2 has been going on for about 6 months. I
have run the inbox repair tool, and I can't find anything in the help file
that comes even close to addressing either of these problems.

Please help!!!!

 

[BillR [MVP]]

See if method 1 or 3 here helps http://support.microsoft.com/kb/911084/en-us

1st is to run the MAPI repair tool. 3rd is to create a new profile.

For 2: what operating system are you using? You might need to check "confirm
open after download" in the File Asscoiation for jpeg files.

 

[Gary Burton]

Thanks Bill,

Got your message. Give me a day or two to check it out.

 

[Gary Burton]

None of those suggestions worked, including changing the file
association for the JPG files. I tried method 2 as well as method 1 and 3
with no improvement.

I am running WinXP (SP2), and Office 2002 (SP3). I Googled the problem
and found that others are having it as well, but I haven't found anyone who
has a solution yet. If it's a virus, it gets through ZoneAlarm Antivirus
and Windows Defender.

I am willing to uninstall and reinstall Outlook, but how can I save my
contacts?

HELP!

See if method 1 or 3 here helps
http://support.microsoft.com/kb/911084/en-us

1st is to run the MAPI repair tool. 3rd is to create a new profile.

For 2: what operating system are you using? You might need to check
"confirm open after download" in the File Asscoiation for jpeg files.