Product Compliance check failure installing on new XP PC

[Janet Horton]

I want to transfer my complete (not an upgrade) copy of
Office XP Standard from my old PC running Windows 2000,
to my new PC running Windows XP. After I enter my
product key, I get the Product Compliance Check error
message that says "Setup failed to locate a valid
qualifying product on your machine. Please select the
drive where a valid qualifying product can be found."
Since this is a new PC, Office does not exist on it. I
am not doing an upgrade, but an install of a complete
copy of Office XP. If I enter the drive of the install
CD, the install then shuts down in failure. Do I need to
de-install the software on my old PC with the install PC
in the drive to reset the product key, or can only
Microsoft Support help me? Any ideas?

 

[Milly Staples [MVP - Outlook]]

What does your Office CD say is the version? Odds are that it is an upgrade
version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Janet Horton <[email protected]> asked:

| I want to transfer my complete (not an upgrade) copy of
| Office XP Standard from my old PC running Windows 2000,
| to my new PC running Windows XP. After I enter my
| product key, I get the Product Compliance Check error
| message that says "Setup failed to locate a valid
| qualifying product on your machine. Please select the
| drive where a valid qualifying product can be found."
| Since this is a new PC, Office does not exist on it. I
| am not doing an upgrade, but an install of a complete
| copy of Office XP. If I enter the drive of the install
| CD, the install then shuts down in failure. Do I need to
| de-install the software on my old PC with the install PC
| in the drive to reset the product key, or can only
| Microsoft Support help me? Any ideas?