PST File Randomly Gets Deleted

[Sandman - Edmonton]

Hi All,

I am running W2K Advanced Server and Outlook 2000 SP3. I have two accounts
set up on my system; one for my wife and one for me. When my wife logs on to
the system and starts Outlook, she periodically gets an error message
appearing telling her that Outlook cannot find her mail file. There does not
appear to be any rhyme or reason as to when this happens and I have not found
anything in my anti-virus logs or the Windows Event Logs that would give me
any clue as to why this is happening to her. I don't recall having this
issue myself when I log on and fire up Outlook. The normal location for her
mail file is the typical default path that Outlook uses. For mine, I have it
located in a personal folder that is not the typical default location.

If anyone has any ideas, I am all ears.

Thanks.

 

[BillR [MVP]]

Does it get deleted or does Outlook just have a problem opening it or
accessing it? Check if the file still exists. If you find it see if it opens
directly and possibly run scanpst.exe on it.

Does she have different permissions to you? I'd try a PST in the same
location you save it with the same permissions as you.