Pub2003 shrinks page size to 2"X4" when I use color laser only

[Alienmouse]

I'm trying to print pages from Publisher 2003 to a Brother HL2700CN color
laser. As soon as I select this printer the page format goes from my standard
8.5 X 11 to a 2 X 4 while graphics on the pages remain the same size.
needless to say, they get cropped when printed. The files print fine to a B/W
laser or a deskjet but no go at any setting to the color laser. I'm really
tweeked 'cuz this is supposed to be my high volume color printer and I can't
get it to work for Publisher. Anybody have a clue to toss my way?

 

[Charles W Davis]

Have you bothered to look at the Properties when you have the Print dialog
box open?

 

[JB]

sounds like you need to check the settings on your printer...

 

[Mary Sauer]

This solution was posted sometime ago. Maybe it will help you.
Posted by Mark Clifton.
Same BROTHER problem. I can print to other printers but not Brother. I
contacted Brother and they were no help and blamed it all on Microsoft. I
TRICKED IT into working.

Hope this works for someone else: I went to (printers) and selected a new
default printer. I used an old one (Panasonic kxp-1624) Then I hit print
preview and it finally showed a preview. Then I minimized that screen and

went back to printer and defaulted back to Brother, then brought back up the
minimized preview screen from publisher and hit PRINT. It worked, and now it
seems to recognize Brother without going thru it each time. My Brother was an
mfc-240c.