Publisher 2000 Problem

[Bill LeClair]

I've had & used Publisher for years & think it's great but
I just ran accross a problem I'vr never heard of
before....Everytime I go into a publisher file or
Publisher itself my computer shuts down & restarts ....Any
help anyone can give me would be great.
Thank you so much

 

[Mary Sauer]

Open the file in safe mode, if it works then you need to upgrade your printer driver.
Publisher is critical about printers.

 

[Bill LeClair]

Would this work even though I didn't change or add
anything for quite awhile????
I did however have a few virus I had to deal with lately.
Thanks for your reply

 

[Mary Sauer]

Did you try opening the Publisher document in safe mode? Did it open?

The driver could be corrupt. Completely uninstall the driver and re-install the one
you have on your setup disk if it was working okay previously.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

 

[Ed Bennett]

A small child turns to Ed, and exclaims: "Look! Look! A post from JL

Are you sure you've eliminated all of your viral issues? <start Mom
mode> And why aren't you running a current anti-virus? <stop Mom mode>

Even those who run current anti-virus software can get hit.
It takes a while for them to discover the virus and write the definitions to
catch it