Publisher 2003 hangs up

J

JeremyB

Can anyone help?
I completely reinstalled Windows XP and all of my applications. Everything
works fine except Publisher 2003. I have used 'add/remove programs' and
removed Publisher 3 times, reinstalling from the CD - using different
configurations such as Complete, typical and Custom. Each time the install
seems to go OK and I can open Publisher, but whenever I try and do something
(such as open an existing dorument, create a new dicument, etc.) Publisher
just stops and I get a message at the top of the screen saying 'not
responding'.
I have also installed the same version of Publisher on my laptop as an
emergency, and it works fine there.
 
M

Mary Sauer

Are you receiving an error message box?
Press CTRL+SHIFT+I. The following number is displayed in the lower-right corner
of the error message dialog box:
1100931

If it is, read this article.
Error message when you try to open a publication in Publisher: "Publisher cannot
open the file" or "Publisher has detected a problem
http://support.microsoft.com/kb/928890/en-us

The program stops responding when you try to open or to save a file in an Office
2002 program and in an Office 2003 program
http://support.microsoft.com/kb/313937/en-us

How to view error signatures if an Office program experiences a serious error
and quits
http://support.microsoft.com/kb/289508/en-us

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top