Publisher can not convert this picture.

[Melissa-Oregon]

I have not had any problems until recently. Now when I do a search for clip
art, the files from the web are not viewable in thumbnail. When I click on
the thumbnail I get the message: "Publisher cannot convert this picture" I
have tried fixing it with the oringinal disks and Downloads from the
microsoft site to upgrade my publisher. Has anyone else experienced this or
does anyone know how I can fix it?
Thanks

 

[Mary Sauer]

You usually can fix it by clearing your cache, in Internet Explorer, tools, Internet
options, delete files.