Publisher/Fatal Error

[Charlie]

When I try to re-install MS Publisher 97 back on my
computer I get a fatal message error. The program ran
without exceptions for several years, then I uninstalled
the program and when I tried to re-install I just get the
message error.

I suspect that when I uninstalled a file from Windows 98
was deleated. But I am not sure. Has anyone else had or
seen this problem
Charlie

 

[Mary Sauer]

Install in safe mode if you can. HP printers can cause this error. Disable your
printer before you install. What is the exact error message?

 

[Charlie]

Thank you for your kind response. I tried your suggestion
and disabled my HP Printer, no luck, but I will keep
trying, here is the Error Message I am getting.

MSPUB caused an invalid page fault in
module <unknown> at 0000:00000017.
Registers:
EAX=008afe98 CS=017f EIP=00000017 EFLGS=00010207
EBX=008afe28 SS=0187 ESP=007b0108 EBP=007b012c
ECX=007b01b0 DS=0187 ESI=816ec19c FS=10ff
EDX=bff76855 ES=0187 EDI=007b01d8 GS=0000
Bytes at CS:EIP:
f0 00 80 00 f0 6f ef 00 f0 00 00 00 c8 28 00 63
Stack dump:
007b010c bff76849 007b01d8 008afe28 007b01f4 007b01b0
007b02e8 bff76855
008afe28 007b01c0 bff87fe7 007b01d8 008afe28 007b01f4
007b01b0 0059f0f0

Hope this gives some insight into the problem.


Thanks again,
Charlie
Why does it not run now, I had this program in for many
years, but
uninstalled it recently when I figured I wouldn't need it
any longer,
now I need it, and it keeps giving me the illegal thing.

Thanks Betty Jean

 

[Mary Sauer]

Try this Knowledge Base article:
PUB 97: "Invalid Page Fault in Kernel32.dll" Starting Publisher
http://support.microsoft.com/?kbid=159314

 

[Charlie]

Thanks for the information, I sent you a reply by e-mail by
mistake. I appreciate you help, I will give this a try,
thanks again.
Charlie (Betty Jean is my wife, that is the name on the
e-mail.)