re-installing Office XP

K

klrsar

We had Office XP Pro installed on my husbands computer. Yesterday I tried to
reinstall it from the CD on his new computer. He got this message: "set up
failed to locate a valid qualifying product on your machine. Please select
the drive where a qualifying product can be found." He selecte D drive (where
the software CD was located) and then got this error message: Error 608: "set
up was unable to locate a qualifying product". Help!!! Thanks in advance
 
B

Bob I

You need the qualifying product available if you want to install an
upgrade version of Office. So place the CD for the prior Version in the
drive.
 

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