Recovered to Office Standard Trial

[killthekid]

My son was using my computer which has Office 2003 Professional on it when he
encounted some error (He couldn't recall the message). He chose to recover.
Now the system is bringing up a trial version that had been previously
uninstalled (I thought) and will not access my Professional. Every time I
try to access a program I get the Cert Key entry screen for the Standard
edition. I had a lot of emails associated with my prof version. Are these
gone now? Is my address book gone too? Is these a way to get them back or
did recovery just blow them away? If not then how do I access them? I have
tried to restore, reinstall, or even install professional again. All say
they are successful but when I try to access programs all still say Standard
ed. and bring up product key entry. What do I do now?

 

[Don MI]

My son was using my computer which has Office 2003 Professional on it when
he
encounted some error (He couldn't recall the message). He chose to
recover.
Now the system is bringing up a trial version that had been previously
uninstalled (I thought) and will not access my Professional. Every time I
try to access a program I get the Cert Key entry screen for the Standard
edition. I had a lot of emails associated with my prof version. Are
these
gone now? Is my address book gone too? Is these a way to get them back
or
did recovery just blow them away? If not then how do I access them? I
have
tried to restore, reinstall, or even install professional again. All say
they are successful but when I try to access programs all still say
Standard
ed. and bring up product key entry. What do I do now?

If your son choose to "recover" the OEM original configuration, the process
likely involved a drive format and your data is gone unless you have it
available in your backup.

With respect of Office, suggest you go to Windows Control Panel, Add/Remove
Programs. If you see a entry for Office 2003 Professional, uninstall it.
Then uninstall the trial version of Office. A number of problems have been
reported when Office is installed without first uninstalling a trial
version. Then, reinstall Office 2003 Professional.

Don