Replying to e-mails received

[P Jenkins]

When I'm replying to e-mails received, sometimes the
formatting toolbar comes up, and sometimes it doesn't. I
can't find the pattern of when it's going to do it and
when it's not. When the toolbar doesn't come up, I also
cannot get to the formatting options by clicking
on "Format." Any ideas?

 

[Brian Tillman]

When I'm replying to e-mails received, sometimes the
formatting toolbar comes up, and sometimes it doesn't. I
can't find the pattern of when it's going to do it and
when it's not. When the toolbar doesn't come up, I also
cannot get to the formatting options by clicking
on "Format." Any ideas?

Outlook will choose a mail format that matches the format of the message to
which you are replying. If that message is plain text, the formatting
options won't appear. If the format is HTML or Rich Text, it will.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.