Restoring BCM from a Back-up

[SingSay]

Please help! My Dell hardrive crashed. I had a back-up of what I believe to
be all of my data on an external back-up drive. I appears that I was able to
retrieve all of my data, including Outlook emails, personal contacts, and
task, but COULD NOT RESTORE BUSINESS CONTACT MANAGER. I've searched for the
answer throughout the Outlook Help menu and on the BCM blog.

Does anyone have any information that can help me? Thank you so very much.
SingSay

 

[Raul Thomas]

The Business contact manager would reside on *.ldf and *.mdf files can you
search the external drives for them

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

 

[SingSay]

Raul,

Thank you very much for your response.

I have already located the *.ldf and *.mdf files. I than placed them
directly into the "my business" folder that Business Contact Manager created
when the new hardrive and new MS Outlook software was installed. I've tried
importing and I've tried restoring. Nothing works.

Can you be a little more specific as to what I am suppose to do with the *.
ldf and *.mdf files once I've located them on the old hard drive.

Thanks! I'm desperate...

The Business contact manager would reside on *.ldf and *.mdf files can you
search the external drives for them

Please help! My Dell hardrive crashed. I had a back-up of what I believe
to

[quoted text clipped - 8 lines]

much.
SingSay

 

[SageAdvice via OfficeKB.com]

Whilst I am waiting for a solution to a similar problem to yours, and thus I
do not know a complete answer for you, the first thing is that the files you
have recovered from your back up need to replace exiting files created by BCM.
So you may have the back up files in the wrong location. The second thing is,
to my understanding which may well be wrong, the database files appear to be
linked to the computer name and, in my experience, BCM will only attempt to
access a database file linked to the current computer name. So, if the
computer name does not match exactly the one previously used you may not be
able to get BCM to access the back up database. If you restored using Dell's
recovery disk the PC may have exactly the same computer name as previously,
unless you changed it but, in many cases, the restore disc contains an image
without the logon credentials etc and the computer name will be assigned
during the final acceptance of licence terms etc process which Windows goes
through. In which case, the computer name will be similar to that previously
used but the part of the name after the "-" may vary each time. I do not know
of a way to find the old computer name from a backup although it will be
there somewhere.