Scanner not in Insert menu

[tk]

I have created a new profile for a user on an XP machine, and the Scanner
option no longer appears in the Insert menu when editing a new email. Is
there an easy way to get this back?

Thanks,

 

[Diane Poremsky [MVP]]

is the scanner installed for the new user? is the account type (admin, power
user, limited user etc) the same as for the old user? Some options will not
be available to limited users - it depends on the scanner software.

 

[tk]

He has administrator rights and the scanner software is installed.