scrolling through a document in Publisher 2003

[vicki]

Why can't I scroll within my document with my mouse? I can scroll if the
mouse is anywhere in the borders, toolbars, or scrollbars - or if i hold down
the shift button, but I can't scroll within the document!! Publisher 2000,
word 2003, and my friend's copy of publisher 2003 scrolls within the document
- why can't I??? Any guidance would be appreciated

 

[Mary Sauer]

Your issue is with your hardware, not Publisher.
Do you have this issue with all Publisher files?

 

[vicki]

I tried closing the document and reopening it....for some reason the
scrolling now works. It has happened frequently in the past with all the
documents I've created in publisher 2003. It doesn't happen, ever, in any
other office product - word 2003 or 2000, or publisher 2000, so I'm not sure
why it happens or what causes it. Do you have any ideas?

 

[Mary Sauer]

I'd take a look at my video driver. Go to the manufacturer's web site and see if
there is an updated driver.
Right-click the desktop, properties, Settings, Advanced, Troubleshoot. Slide the
acceleration down a few notches. If the scroll behaves then you can be certain
your driver needs an update.

Are you using a laptop?

 

[vicki]

I checked to see if my driver needed updating and it said it was the most
current, so that's not the problem. I also opened a couple of publisherr
2003 documents and the y seem to be scrolling alirght. The problem occurs
frequently, but not all the time. I am working on a laptop...?

 

[Mary Sauer]

You could try a different mouse, disable the laptop device.