Send problem with Outlook

[Lucy Smith]

I have two email addresses, one is AOL and the other one
which I have been using in Outlook Express. I have not
used the contact list in Outlook Express. I have just
been checking my email there. I have not put my entire
data base over to Outlook yet.

I can send and receive email in Outlook Express, and I
can receive email in regular Outlook but I can't send
from there. I have checked my account setting in Outlook
and it is correct. When I try to send from Outlook it
immediately comes back saying:

The following recipient(s) could not be reached:
553 sorry, that domain isn't in my list of allowed
rcpthosts (#5.7.1)

I need help figuring out the problem. Thanks.

Lucy Smith

 

[Jocelyn Fiorello [MVP - Outlook]]

That message usually means your ISP isn't allowing you to send third party
mail through their servers without identifying yourself first. Try going
into the properties for your e-mail account and setting up authentication on
your Outgoing Server tab. If you need help finding that tab, you'll need to
post your Outlook version (which is always a good idea when posting a
request for help).

--
Jocelyn Fiorello
MVP - Outlook

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