SEND/RECEIVE "Operation Failed"

[Jamie]

I recently had Office XP and tried the trial version of
Office 2003. My 30 days expired so I reinstalled Office
XP. Now, every time I click on the SEND/RECEIVE button to
receive my emails it tells me "The Operation Failed", but
I am still able to send email. I've tried uninstalling
and reinstalling Office XP, but no luck.

PLEASE HELP!

Jamie

 

[Diane Poremsky [MVP]]

because it fails on send receive, find and delete the *.srs file for your
profile. It's at: C:\Documents and Settings\username\Application
Data\Microsoft\Outlook

did you make a new profile or use the one you used with Ol2003? try a new
profile.

 

[Milly Staples [MVP - Outlook]]

Have you tried detect and repair?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Jamie asked:

| I recently had Office XP and tried the trial version of
| Office 2003. My 30 days expired so I reinstalled Office
| XP. Now, every time I click on the SEND/RECEIVE button to
| receive my emails it tells me "The Operation Failed", but
| I am still able to send email. I've tried uninstalling
| and reinstalling Office XP, but no luck.
|
| PLEASE HELP!
|
| Jamie

 

[Guest]

Diane,
THANKS A MILLION! You solved my problem!!!!

Jamie

-----Original Message-----
because it fails on send receive, find and delete the *.srs file for your
profile. It's at: C:\Documents and Settings\username\Application
Data\Microsoft\Outlook

did you make a new profile or use the one you used with Ol2003? try a new
profile.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

I recently had Office XP and tried the trial version of
Office 2003. My 30 days expired so I reinstalled Office
XP. Now, every time I click on the SEND/RECEIVE button to
receive my emails it tells me "The Operation Failed", but
I am still able to send email. I've tried uninstalling
and reinstalling Office XP, but no luck.

PLEASE HELP!

Jamie

.