Sending a file

Z

Zeke1956

Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel I tried to email a file to a company and they couldn't read the attachment. They said it seemed to be empty. This has happened to me before when sending to a PC. I checked the attachment before I sent it and it appeared to be okay. I may not get a job because of this (long story). Am I just out of luck because I have a Mac?
 
M

michael_carr

If you tried sending it through your mail program, try it again by sending it through browser mail, and vice-versa. If that fails try USendIt.
 
C

CyberTaz

Attachment Checklist:

1- Make sure to include filename extensions (.doc, .docx, .xls, etc.),
2- Check your email software settings for encoding attachments,
3- Stuff/Zip the file & attach the zipped copy,
4- Wherever possible send a PDF rather than an editable copy of the file.
 
Z

Zeke1956

How can I include extensions, CyberTaz? I just used the attach function on the email program.
 
C

CyberTaz

When you save the file (whatever the program) check the box to 'Append
filename extensions' in the Save As dialog.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
J

John_McGhie_[MVP]

If the file has an extension before you attach it, then it will have an
extension when it gets there. If the file has no extension on your
computer, it will be wrong everywhere (including your computer...)

But your problem is probably because you are sending the email encoded in
"AppleDouble" file format. When you do that, the Mac sends an old-fashioned
file format that shows up as two files, a "Resource Fork" and a "Data Fork".

The Resource Fork IS empty, on both Mac and Windows. The Mac operating
system hides the empty file, Windows should too, but if the recipient is
using an old version of Windows and they don't know what they are doing,
they will see both files.

The resource form file will appear at the top of the list, because its name
begins with a period and underscore. When they open that on Windows, it
will indeed be empty, because it was empty on the Mac too. If they scrolled
the list and opened the data fork file immediately below it, they would have
your document! But that would require thought and effort, something HR
Departments are not known for...

I do not know why Apple persists with this silly piece of history, because
Apple applications don't use the resource fork either, on a modern system.

If you look in your email system for "Send Windows-friendly attachments" and
check that, you will never have this problem again, on either Mac or
Windows, because every computer out there can read the single file that gets
sent.

Hope this helps

How can I include extensions, CyberTaz? I just used the attach function on
the email program.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 

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