Sending and receiving errors

[Bill]

I am using Outlook 2002 for my email client. I am also
running Norton Antivirus 2002 and Norton AntiSpam. When I
first turn on the computer Outlook will send and receive
without a problem. However after the first send/receive I
begin to get error messages that Outlook is unable to
connect to the incoming mail server. If I re-boot the
computer Outlook will again send and receive once, but
then generates the same error message.

Does anyone have an idea about what could be going on?

Thanks, Bill

 

[Jeff Stephenson [MSFT]]

Try turning off Norton anti-virus and anti-spam (separately) and see if
things work with one of them off. If so, contact Symantec to see if there's
an update to fix the problem.