The smileys are AutoCorrect entries. Take a look under
Tools/AutoCorrect and verify "Replace text as you type" is turned on.
If it is then check the list and verify the smileys are in the list -
they should be near the top.
If they aren't there then you can recreate them. However I suspect
they weren't necessarily deleted but they were removed after you
created a new Normal.dot by saving a Word document/template as
Normal.dot. Since smileys are symbols they are stored as Rich Text
AutoCorrect entries which are stored in your Normal.dot rather than an
*.acl file which is where your plain text AutoCorrect entries are
stored.
In this case you are also probably missing your AutoText entries as
well. These are found under Insert/AutoText/AutoText. If that's the
case then I suggest you create a new Normal.dot by renaming your old
one and allowing Word to generate a new one. Only Word can create a
'true' Normal.dot.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
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http://mvps.org/word
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