startup failure

C

Craig Elswood

When trying to load Outlook 2003 on a laptop i get the
safemode message and weather i click yes or no the program
still crashes and i cannot access my inbox!!!!

Help
 
R

Roady [MVP]

1) try running scanpst.exe on your Personal Folder

2) try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook

3) try recreating the profile in Control Panel-> Mail-> button Show Profiles

4) try running Outlook with the /safe switch from your Start-> Run window.
When this works run Help-> Detect and Repair

5) try disabling individual add-ons in Tools-> Options-> tab Other-> button
Advanced E-mail Options...
--
Roady [MVP]
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