Styles changing without my consent!

[Cheryl Cavanaugh]

I have a letterhead on a word template that I pull in automatically using
{InsertText} command in my letters. I distribute differing letterheads to
clients and they use my letters. I have master styles that I've set in my
letters using verdana. The fonts in letterheads obviously differ. I create
new styles to define the differing fonts and paragraph settings, etc. for
each letterhead. This has worked fine for dozen of clients except for one.
One the first style comes in fine, New Times Roman, 14, the second style
comes in fine, New Times Roman, 12, Italicized, the third style, Times New
Roman, 12 does NOT come in fine - it switches to verdana. All styles created
for clients are based on Normal. This client's default font is Times New
Roman. When you pull up the original letterhead template on its own,
everythings great. When using CTRL + A, F9 to pull the letterhead into a
letter, that's when the style changes. Any ideas? I've tried everything!

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?Q2hlcnlsIENhdmFuYXVnaA==?=,

I have a letterhead on a word template that I pull in automatically using
{InsertText} command in my letters. I distribute differing letterheads to
clients and they use my letters. I have master styles that I've set in my
letters using verdana. The fonts in letterheads obviously differ. I create
new styles to define the differing fonts and paragraph settings, etc. for
each letterhead. This has worked fine for dozen of clients except for one.
One the first style comes in fine, New Times Roman, 14, the second style
comes in fine, New Times Roman, 12, Italicized, the third style, Times New
Roman, 12 does NOT come in fine - it switches to verdana. All styles created
for clients are based on Normal. This client's default font is Times New
Roman. When you pull up the original letterhead template on its own,
everythings great. When using CTRL + A, F9 to pull the letterhead into a
letter, that's when the style changes. Any ideas?

I do have to wonder why your method is to
- create a new document
- open your letter
- copy/paste your letter into the new document

Why don't you create a template, and instruct people to use File/New to create a
new letter from the template? That way, there'd be absolutely no question that
the styles would remain stable.

My guess would be that this client may already have a style defined in his own
environment (Normal.dot) that has the same name as yours. So the style
definition in the target doc is overriding what's being copied in (as Word is
designed to do).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail

 

[Cheryl Cavanaugh]

Well that would be a simple solution, except the documents and letters are
automatically generated for them and when they generate a letter, I have
created a macro that pulls in their letterhead. The letters are exactly the
same for each client, the only differing thing is the letterhead, so having
the thing sit in templates won't help. I thought of the similar style thing
and sure enough there is was, but I deleted it and save the normal.dot
template....still the letterhead styles screwed up!