Telephone activation broken

[Bryce Schober]

First, the version in question is Office Basic 2003 OEM. I recently had to replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as expected, with the warning "you have activated up to the limit for your Product Key." But if I try the telephone activation, the dialog just disappears. I've completely uninstalled Office and re-installed, but the problem remains.

Thanks for any help,
- Bryce Schober

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Mercury]

Some OEM Office versions are tied to the motherboard BIOS, so if you changed
the motherboard, you will no longer be able to use the software and will
have to buy a new copy.

First, the version in question is Office Basic 2003 OEM. I recently had to

replace my motherboard. I guess there are two issues:

1. I don't know if MS will even let me re-activate, because it's an OEM

version. Only the MB has changed, but will that kill it?

2. Office activation doesn't work. The online activation fails as

expected, with the warning "you have activated up to the limit for your
Product Key." But if I try the telephone activation, the dialog just
disappears. I've completely uninstalled Office and re-installed, but the
problem remains.

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Chris Schatte]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Bryce Schober]

Bryce Schober,
If your system is under warranty from the oem mfg, the installation of the
original software is covered. Check with your system builder if your warranty
date is valid.

My system was out of warranty, that's why I got a different (brand & chipset) motherboard in the first place.