Trouble installing business contact manager

[Walter]

I get a message stating "unable to configure server" when
I try to install the business contact manager to my
Outlook account. I can't find any help on the microsoft
website, but this must be pretty simple for someone who
knows how these programs work with each other. The
Outlook installation is working fine, although I had to
redo it after a Sasser episode. My guess is that some
setting on the Outlook account has to be changed before
the BCM can load.

Thanks in advance for any help.

Walter

 

[Patricia Cardoza - [MVP Outlook]]

1. Are you running an Exchange Account?
2. Do you have Administrative rights on the machine?

See here for some troubleshooting information:

http://www.slipstick.com/bcm/bcmfaq.aspx (look under Setup) and
http://support.microsoft.com/?id=816499


--
Patricia Cardoza
Outlook MVP
http://blogs.officezealot.com/cardoza/

Author, Special Edition Using Microsoft Outlook 2003
Author, Absolute Beginner's Guide to OneNote 2003
Lead Author, Access 2003 VBA Programmer's Reference

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[Guest]

1. I don't think I have an Exchange account. I don't
know what one is and I don't remember setting anything
like that up.

2. It is a non-networked PC with a wireless link to a
cable modem. I can do whatever I want/need/understand to
the machine, but again, I don't recall setting myself up
as an Administrator.

Thanks,
Walter