unable to log on to server

[momkoz]

outlook is now opening for me. when i attempt to logon, it fails, and i go
into offline mode. what am i entering incorrectly in the logon box? the
first box is gray with the http address. the second box is my email address,
while the third is my password. i am thinking the web address may be
incorrect. but since it is gray, how does it get changed? plus, how does one
know what the correct web address is? esp when i am trying to use hotmail?
thank you,
momkoz

 

[Brian Tillman]

outlook is now opening for me. when i attempt to logon, it fails, and
i go into offline mode. what am i entering incorrectly in the logon
box? the first box is gray with the http address. the second box is
my email address, while the third is my password. i am thinking the
web address may be incorrect. but since it is gray, how does it get
changed?

You can't change the address. An HTTP account always uses the correct URL.

plus, how does one know what the correct web address is? esp
when i am trying to use hotmail? thank you,

Has your Hotmail account ever worked in Outlook? Is this a paid Hotmail
account?

 

[momkoz]

ohh...
no, i dont think that hotmail ever has. not that i know of.
what email account would, then?
no, it is not a paid account. does that make a difference?
thanks brian!

 

[Brian Tillman]

ohh...
no, i dont think that hotmail ever has. not that i know of.
what email account would, then?
no, it is not a paid account. does that make a difference?

You cannot use Outlook or Outlook Express to access free Hotmail accounts
(in general - there are some exceptions). You could use gmail, however.

 

[momkoz]

thank you very much for your help!
momkoz

You cannot use Outlook or Outlook Express to access free Hotmail accounts
(in general - there are some exceptions). You could use gmail, however.