Upgraded to WinXP, but Office Professional does not come up

G

Gwen

Hi. I upgraded my operating system to WinXP. I had
Microsoft Office Professional on my computer. Now that
I've upgraded to WinXP, when I boot up, it is asking me
to load the CD for Office Professional which I do not
have. Is there anyway to get around this or do I have to
buy the Office Professional Suite all over again? Also,
would I buy the upgrade or the new install version since
it doesn't seem to be on my computer? Thanks for your
help.
 
M

Milly Staples [MVP - Outlook]

How did you install Office Professional without the CD the first time
around?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Gwen <[email protected]> asked:

| Hi. I upgraded my operating system to WinXP. I had
| Microsoft Office Professional on my computer. Now that
| I've upgraded to WinXP, when I boot up, it is asking me
| to load the CD for Office Professional which I do not
| have. Is there anyway to get around this or do I have to
| buy the Office Professional Suite all over again? Also,
| would I buy the upgrade or the new install version since
| it doesn't seem to be on my computer? Thanks for your
| help.
 
G

Gwen

The CD is damaged. I will probably have to buy it again,
but which should I buy, the upgrade or the new version?
 
M

Milly Staples [MVP - Outlook]

You can contact MS for a replacement media:

http://support.microsoft.com/directory/phone.asp?sd=gn

If it's an OEM copy (provided with the PC) you
may need to contact that PC supplier for the media.

Hope this helps.



--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Gwen <[email protected]> asked:
| The CD is damaged. I will probably have to buy it again,
| but which should I buy, the upgrade or the new version?
|
|| -----Original Message-----
|| How did you install Office Professional without the CD the first time
|| around?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the Swen virus, all e-mails sent to my actual account will be
|| deleted w/out reading.
||
|| After searching google.groups.com and finding no answer
|| Gwen <[email protected]> asked:
||
||| Hi. I upgraded my operating system to WinXP. I had
||| Microsoft Office Professional on my computer. Now that
||| I've upgraded to WinXP, when I boot up, it is asking me
||| to load the CD for Office Professional which I do not
||| have. Is there anyway to get around this or do I have to
||| buy the Office Professional Suite all over again? Also,
||| would I buy the upgrade or the new install version since
||| it doesn't seem to be on my computer? Thanks for your
||| help.
||
||
|| .
 

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