When you download from the template site, you have to save the templates. Look in
your temporary folder, they maybe there.
If you cannot find the templates at all, empty your temporary cache and try the
download again. In Internet Explorer, tools, Internet Options, delete files.
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Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com