Bill:
Step by step.
File/New/Contact
Find an email from inbox with an address in the form of:
First Last[
[email protected]]
Select it, including brackets, and use ^C to Copy - Copy is greyed.
Under general tab and the email field do a ^V
Click outside the field.
email and display get filled in and email just pasted gets broken up.
Copy the "display as" field into the "full name" field.
Click outside the box. last, first and first, last do a transformation
Goto the details tab and add a nickname
Hit the close box [x] and save changes.
Try to compose a message using the first few characters of the new nickname
or name. Nothing is found.
Good luck.
Exit outlook and try again - works.