Why does picture print all black?

M

Michael

When printing Publisher file an inserted full-color JPEG picture prints as an
all black box. Why is this and how do I fix it<
 
M

Michael

This problem only occurs with Publisher all other color printing is ok.
Checked with HP Cust/Serv, after running checks, they say it is Publiser
problem.
 
M

Mary Sauer

Publisher has no printer issues. Have you looked on the HP site for support
documents. What model HP do you have? Is your driver current?
 
E

Ed Bennett

Michael said:
This problem only occurs with Publisher all other color printing is
ok. Checked with HP Cust/Serv, after running checks, they say it is
Publiser problem.
Click to expand...

I agree with Miss Tick.

Most programs do not manipulate the printer driver in the same way that
Publisher does, so most programs will print nicely.

All printer manufacturers will always blame the software rather than
admitting fault with their drivers, as it is on their script that they use
to handle such issues.
 

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