Why won't my computer let me download Office 2003

[caroline]

When I tried to download Office 2003, it told me that "setup failed to locate
a valid qualifying product on your machine" then gave me the option of the
c:/ drive or the D:/ drive. So if anyone knows how to help me, please let me
know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Milly Staples [MVP - Outlook]]

You have purchased an upgrade version of Microsoft Office 2003 - it is
looking for a previous CD or installation of the qualifying product to
verify your eligibility to install the upgrade. If you have no prior
qualifying product (see the box in which Office came for qualifying
products), you will need the full version, not the upgrade version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, caroline asked:

| When I tried to download Office 2003, it told me that "setup failed
| to locate a valid qualifying product on your machine" then gave me
| the option of the c:/ drive or the D:/ drive. So if anyone knows how
| to help me, please let me know, because I REALLY need this cd to work!

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Lanwench [MVP - Exchange]]

When I tried to download Office 2003, it told me that "setup failed
to locate a valid qualifying product on your machine" then gave me
the option of the c:/ drive or the D:/ drive. So if anyone knows how
to help me, please let me know, because I REALLY need this cd to work!

Terminology confusion? If you were *downloading* something, I'd presume it
was an eval/trial copy you were getting from Microsoft's website.

But the message you're getting indicates that you are trying to *install* an
upgrade version of Office 2003. Correct?

For that, you need to either have an older version of Office already
installed on your computer, or you need to have the CDs for this previous
version handy so you can insert them when prompted. If you don't have a
previous version of Office, you can't use the upgrade CD for Office 2003.
You need a "full"/regular installation CD.

 

[Bob Buckland ?:-\)]

Hi Caroline,

To install a Microsoft Office 2003 product upgrade CD
you'd need to have previously installed or have
the CD from an upgrade qualifier package.
http://support.microsoft.com/default.aspx?scid=kb;en-us;832288&FR=1


=======When I tried to download Office 2003, it told me that "setup failed to locate
a valid qualifying product on your machine" then gave me the option of the
c:/ drive or the D:/ drive. So if anyone knows how to help me, please let me
know, because I REALLY need this cd to work! >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx