Window Won't Close

[Jan Groshan]

It's very strange. When I close my Outlook 2000 SR-1, it shuts down and
then, without warning, reopens! It will also happen if I am in some other
program. Outlook will suddenly "take over" and switch me out of the program
I am working on and into Outlook. HELP ! (It happened twice while I was
tyring to post this message for help.)

 

[Milly Staples - MVP Outlook]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.

I would especially suspect a PDA with frequent synching going on.
--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jan Groshan asked:

| It's very strange. When I close my Outlook 2000 SR-1, it shuts down
| and then, without warning, reopens! It will also happen if I am in
| some other program. Outlook will suddenly "take over" and switch me
| out of the program I am working on and into Outlook. HELP ! (It
| happened twice while I was tyring to post this message for help.)

 

[Jan Groshan]

I don't have a PDA application
I don't use WinFaxPro
I don't have Franklin
I don't think there are any COM add-ins.....if there are, they've been there
for a LONG time and this strange behavior only started in the last 7-10 days
I have no mail add-ins
My virus program is located on our server