Word 2007 does not display text or cursor

G

Gary

I have run into something I've never seen before: a user went to use Word
2007 and it when she types there isn't any text showing up on the screen nor
is there a cursor visible. I verified this through a remote session. If you
do type a word there is an indication at the bottom that there is one word,
but nothing visible on the screen. This does not happen with Excel or
notepad. I'd appreciate ANY help that can be given in regards to this matter.
Thank you.
 
S

Summer

Giver her a new Normal.dot (rename OldNormal.dot) and force word to rebuild
or logout/in to reinstall auto from network login.
 

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