Word 202 crash

[June]

While working on a document, screens pop up saying
Microsoft is detecting an error and do I want to report
it? I always say yes. Then I must choose from one or
more more versions of recovered documents which is a real
inconvenience, especially if it is a lengthy doc.

Tonight, the screen told me to download Office updates to
help prevent the crashes and to install the original
Microsft CD. But I don't have Office, so I am afraid
to do this. Can you please advise me? I guess you can
tell I'm pretty much a novice.

Thank you.

 

[Amedee Van Gasse]

June shared this with us in microsoft.public.word.newusers:

While working on a document, screens pop up saying
Microsoft is detecting an error and do I want to report
it? I always say yes. Then I must choose from one or
more more versions of recovered documents which is a real
inconvenience, especially if it is a lengthy doc.

Tonight, the screen told me to download Office updates to
help prevent the crashes and to install the original
Microsft CD. But I don't have Office, so I am afraid
to do this. Can you please advise me? I guess you can
tell I'm pretty much a novice.

Thank you.

You *should* have an installation CD. Perhaps it came with your
computer? Please ask in the shop where you bought MS Office or your PC.
I'm assuming here you are using a legal copy of MS Office.

If they cannot help you, you have to buy a new copy of MS Office.

If you're out of money and don't want to use an illegal copy of MS
Office, try OpenOffice (http://www.openoffice.org). It's free, Free,
and can work with MS Office (Word, Excel, Powderpoint) documents.

 

[Suzanne S. Barnhill]

If you have just Word (purchased freestanding or acquired as part of Works
Suite), go ahead and download the Office updates. Only those that apply to
Word will be installed.

 

[June]

Mny thanks again. You are terrific!

-----Original Message-----
If you have just Word (purchased freestanding or acquired as part of Works
Suite), go ahead and download the Office updates. Only those that apply to
Word will be installed.





.

 

[June]

I was wrong. I DO have Office.I found the Works Suite so
I will install and see what I can do. Many thanks for
your help.

 

[Suzanne S. Barnhill]

Works Suite is not the same as Office.