word crashes all the time after seconds that I open it

[kk80]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

dear all,
I hope any of you mac gurus can help this pc illiterate new mac user.

I bought mac in january, installed an original copy of office 2008. everything was fine until a few days ago when word started crashing as soon as I opened it (well before it happened after a few minutes, now after second).

I visited many forums but without use (I did the repair disk permission thing bt didnot work).

Find below the error msg that I keep sending to apple.

I hope any of you could give me a hand, am using my mac for work and now am stuck

thank you.

Date/Time: 2009-04-03 15:56:52 +0200
OS Version: 10.5.6 (Build 9G55)
Architecture: i386
Report Version: 4

Command: Word
Path: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
Version: 12.1.5 (12.1.5)
Build Version: 0
Project Name: (null)
Source Version: 81119
Parent: launchd [64]

PID: 1044
Event: hang
Time: 7.14s
Steps: 45

Process: Microsoft Word [1044]
Path: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

ADDRESS BINARY
00001000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
0157d000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
0184f000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
018ec000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
01936000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
019f0000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
01a81000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
01ab9000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
01ac9000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
01d65000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
01dac000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
025d2000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
027e1000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
03a33000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
03a47000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
03f76000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
04778000 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
19711000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
19dae000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
1c3c7000 /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
1c3d

 

[kk80]

Me again

the msg is too long, so the most important part is omitted form above which is:

5 _CheckGetError + 383297 (in EnglishGrammar)

thank you

kk80

 

[John McGhie]

Without Microsoft's diagnostic tools, that error report means nothing (it's
not human-readable).

However, if it is falling over in the Grammar Checker, that could mean a
corrupted custom dictionary. It could be a few other things as well, of
course, but that's the first thing I would try...

Find your Custom Dictionary and drag it to the desktop. Reboot, and see if
there's any improvement.

If not, we'll need to go through some trouble-shooting with you.

Cheers

Me again

the msg is too long, so the most important part is omitted form above which
is:

5 _CheckGetError + 383297 (in EnglishGrammar)

thank you

kk80

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]