Hi Matt:
Yes.
When you completely erased the hard disk, you removed the problem.
When you reinstalled everything from Time Machine, you put the problem back!
This time, DISCONNECT the Time Machine drive, then put the Snow Leopard DVD
into the hole and power-cycle the machine so it boots from Snow Leopard's
DVD.
Follow the instructions to do a completely fresh install of Snow Leopard,
choosing the option to "Erase" or "Prepare" the target drive.
The run Software Update until Snow Leopard is fully updated.
Now, put the Microsoft Office CD in the hole and do a complete "Install".
You will need your product key...
Now: You MUST run FontBook and Resolve the Duplicates before you go any
further.
The run Microsoft Update from the Help>Check for Updates menu in any of the
applications. Keep running that until it offers you nothing more. It
should first offer 12.2.0 and then 12.2.1. That's all you need.
Now, Word will be running clean and stable.
If you bring ANYTHING back from the Time Machine that is NOT a "document",
you will bring the problem back. So "don't". No "Applications". No
"preferences". No "Migration Assistant (the Migration Assistant is a real
killer...).
Just bring your files back. The content of your "Documents" folder should
be fine. The contents of your "Pictures" folder is fine.
Anything else you do not bring back until the machine has been running
properly for a week or two.
What you have, is a "conflict" between OS X, Office 2008, and "some other
piece of software or its preferences". That may be one single application,
or it may be several of them. It may be one single preference file, or it
may be the combination of several of them. We don't know, and we won;t live
long enough to find out.
There's something on that Time Machine backup that your system can't live
with.
If you do not restore it, you won't get the problem back.
After a week or so, you can begin to bring the other applications back. If
you have the disks, do NOT restore them from Time Machine, do a fresh
install of each of them. If you do not have the disks, bring them back ONE
by ONE, rebooting the system after each installation, updating the new
software before using it, and running the system for at least a day in
between, to make sure you do not get the problem back.
I would think extremely carefully before bringing back any of your old
applications. Anything MADE by Apple is safe enough (made by Apple, not
"sold" by Apple...). Anything made by Microsoft is less safe. Anything
made by anyone else... It's a lottery: some software is just not compatible
with an OS 10.6 System, and will cause conflicts on the machine.
Just to make that clear: Some software will run fine in OS 10.6 ON ITS OWN.
But if you allow it to start in a system that is already running other
software, it creates problems, because it is not coded correctly for the OS
10.6 complex environment.
You have one of those.
This method will indeed annoy you: but it will work
Hope this helps
I have Snow Leopard (Mac Os X v. 10.6.1) and Office 2008. Whenever I
save a document, it saves it and then immediately freezes. This was
not a problem before the Snow Leopard upgrade. I have been
communicating with Apple Care and Microsoft for about a month and they
seemed to have tried just about everything: deleting preference and
other temp files, creating a new Mac User, completely erasing my hard
disk and reinstalling everything from the Time Machine, reinstalling
Office and Snow Leopard, booting with a "shift-boot", etc. etc.
I have even tried to work with Pages but everything I save to Word or
share with Word so my cleints can use the docs, I have similar
freezing problems. Even starting freezing in Mail at the end of spell
check (but that problem is gone now and appears to be unrelated).
Any ideas?
--
This email is my business email -- Please do not email me about forum
matters unless you intend to pay!
John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:
[email protected]