word Xp document not responding when opening in Office 2003

[Leemo]

I have a doc file that was created in france with Office XP. When I try to
open it takes awhile and in task manager it goes between running and not
responding, I can press the esc key and it opens. I have tried to cut in
paste into new doc and have tried open and repair.

 

[Genine]

Is the template attached to the document also on your Word 2003 machine?
If Word can't find the attached template, it can take a while to open the
document for editing.
Try attaching the normal template to the document and saving it. It might be
better once you've done that.

 

[CyberTaz]

Could it be that the doc was created using the French version of Word? Not
certain, but that could also make a difference.

You might also try starting with anew blank document, then go to Insert>File
and see how that works.

HTH |:>)

 

[Leemo]

thanx cybertaz, that didnt work but I now have a new tool to use.