Can't receive mail

[j-dmur]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

Since yesterday, I cannot receive mail although I am able to send OK.
I know there is mail which I can see via the internet, but I can't receive it on Entourage.
Another Mac also using Entourage and connected to the same system is able to receive.

Any suggestions please?

Thanks, John

 

[William Smith]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

Since yesterday, I cannot receive mail although I am able to send OK.
I know there is mail which I can see via the internet, but I can't receive it on Entourage.
Another Mac also using Entourage and connected to the same system is able to receive.

Hi John!

If you can send but not receive then you need to check your POP server
settings. Check not only that the address is correct but that any
advanced sending options are correctly set as well (click the button
below the POP server field).

Also, double-check that you have the correct password entered.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>