12.0.1 update installer does not recognize the Leopard

[bdsteele]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I am trying to install the new update for Office 2008. When I get to the screen for which drive to install on, the installer tells me neither drives have anything higher than 10.4.9.

I have installed the latest service pack for leopard (10.5.2). I have the latest install for the auto updater (2.1.1). I have run disk utility and all the permissions are ok.

I cannot think of anything else.

 

[CyberTaz]

Not questioning what you're reporting, but even if it's accurate it
shouldn't make any difference - Office 2008 only requires OS X 10.2.8 or
higher. Additionally, if you have Office 2008 installed the updater has no
reason to check your OS version.

That being the case I have a tendency to suspect that you are possibly
attempting to apply the wrong updater, that you're attempting to apply the
Office *2008* updater to your installation of Office *2004* or that there is
something more to the message than what you've paraphrased.

Please provide a more complete description of what you're actually trying to
do *update* your installed copy of Office 2008 or *upgrade* from 2004 to
2008. Include the exact wording of the message as well as any other details
& specifics you can supply.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[bdsteele]

Sorry about the broken English.

Mac OS: Leopard 10.5.2 Build 9c31
Auto Updater version: 2.1.1

I installed Office 2008 over my old version of Office 2004. No problems at all in doing that. Office 2008 works just fine.

I downloaded the office 2008 update 12.0.1 from the microsoft website. I launched the installer from the desktop.

Went through the install process. I reached the Destination part of the install and both drives ( One drive partitioned in half) need to be 10.4.9 or better

Wording "You cannot install on this volume. This Software requires Mac OS X version 10.4.9 or better."

 

[Diane Ross]

I installed Office 2008 over my old version of Office 2004. No problems at all
in doing that. Office 2008 works just fine.

I downloaded the office 2008 update 12.0.1 from the microsoft website. I
launched the installer from the desktop.

Went through the install process. I reached the Destination part of the
install and both drives ( One drive partitioned in half) need to be 10.4.9 or
better

Wording "You cannot install on this volume. This Software requires Mac OS X
version 10.4.9 or better."

Is Office on your boot volume?

The Installer does not support updating an application in a location other
than a bootable partition. You will need to move the application back to a
bootable partition get the updater to work. You can move it back after
updating. (This is a Apple installer function.)

If the updater fails or says it cannot find a version of Office that needs
updating, then reboot and try again.

Apply the latest Apple Combo updater. It will overwrite files that might
have become corrupt.

Remember to restart after updating and run Repair Permissions

 

[Daiya Mitchell]

Not questioning what you're reporting, but even if it's accurate it
shouldn't make any difference - Office 2008 only requires OS X 10.2.8 or
higher.

Well OS 10.4.9--but yeah, still shouldn't matter.
http://www.microsoft.com/mac/products/Office2008/system-requirements.mspx

 

[CyberTaz]

Sorry 'bout that - I looked at the wrong freakin' column because the link I
used to get to that same page explicitly referred to Sys Reqs for Office
2008, so I 'zeroed in' on the specs without even noticing the array at the
top. Next time I'll read the darned *box* instead of Mactopia;-)

Thanks for the catch!

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Daiya Mitchell]

Gee, are you suggesting Mactopia is not optimally designed for user
friendliness and clear access to important information?

 

[CyberTaz]

Daiya - Shame on you for reading all those negative inferences into my
simple statement of fact;-)... But it does seem odd that the Sys Reqs for
2004 are posted on [two thirds of] the same page as those for 2008 when you
can't find another reference to the former version elsewhere on the site
(other than updater downloads).

Regards |:>)
Bob Jones
[MVP] Office:Mac