2003Beta back to 2002 - Send/Recieve Error

[Greg]

Gone back to 2002 after 2003. When I click send/recieve
button, I get operation failed eror message.

Have removed and re entered email account.

Have tried changing profiles.

Can send and recieve via Tools>Send/Recieve>pop3 account.

 

[Greg]

Forgot to mention - 1st reinstall did not go well.
Complete uninstall ans reinstall done after that.

-----Original Message-----
Try completely uninstalling Outlook and then

reinstalling it again. Be sure

 

[Nikki]

OL: An "Operation Failed" Error Message Appears
After You Click "Send and Receive"
http://support.microsoft.com/default.aspx?scid=kb;en-us;312354

Have you updated the Service Packs?

--
Nikki Peterson [MVP - Outlook]

Gone back to 2002 after 2003. When I click send/recieve
button, I get operation failed eror message.

Have removed and re entered email account.

Have tried changing profiles.

Can send and recieve via Tools>Send/Recieve>pop3 account.

 

[Guest]

Thanx for the help.. looks like it will be uninstall-
reinstall and start again.

I am picking from my searching that it is something from
2003, that has been left behind.

 

[Guest]

Yes, did the profile thing. no change. All service packs
and security updates completed after 2nd re-install.

 

[Greg]

Fixed it but forgot to backup pst. Had it in another
folder prior to backing it up, but had moved it back into
Local-App to do something else and forgot about it....

Remove the old profile (Control Panel>Mail). Restart
Outlook. Enter New Profile and details and it works.

Shame about the backup, but I do have the ultimate
backup - File cabinet full of paper.

Thanx once again

-----Original Message-----
Is it possible you need to reinstall the OS service packs as well as the
office ones?

Yes, did the profile thing. no change. All service packs
and security updates completed after 2nd re-install.

-----Original Message-----
OL: An "Operation Failed" Error Message Appears
After You Click "Send and Receive"
http://support.microsoft.com/default.aspx?scid=kb;en- us;312354

Have you updated the Service Packs?

--
Nikki Peterson [MVP - Outlook]

Gone back to 2002 after 2003. When I click send/recieve
button, I get operation failed eror message.

Have removed and re entered email account.

Have tried changing profiles.

Can send and recieve via Tools>Send/Recieve>pop3 account.

.

.