A message that cannot be deleted, opend or moved

[Amila Chandrasekera]

THere is a message in a user's inbox that cannot be opened, deleted or
moved. How can I delete that message ?

Amila

 

[Brian Tillman]

THere is a message in a user's inbox that cannot be opened, deleted or
moved. How can I delete that message ?

One drastic way is to create a new PST file and copy everything from the old
file to the new, with the exception of the misbehaving message. Then remove
the old file.

 

[Diane Poremsky [MVP]]

did you try shift-delete?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


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