Activating Outlook 2007

[Charlotte]

I recently purchased a laptop and also Microsoft Office Basic, which was to
include Word, Excel, and Outlook. I set up my husband as a user and myself as
a user on the laptop. I activated the Outlook on his user screen and
everything went fine. I then tried to activate it on my user screen and it
said that it was already activated and I could not activate it again. I then
looked on the CD and the program Outlook had a red x over it and it would not
install. I have two questions. 1. Shouldn't I be able to use the outlook on
both user screens because it is still only one computer, and 2. since I paid
for the program, shouldn't it actually be on the CD? What if something
happened to my computer and I had to re-install everything, how would I
reinstall outlook? Is Outlook sold per license? Outlook 2003 ran on both of
my computers with no problem. I'm confused about this, how does this new
Outlook 2007 work? Please advise.

 

[JoAnn Paules]

Perhaps if you posted your question in the Outlook newsgroup instead of a
Publisher group, you might get some help.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

 

[Ed Bennett]

I recently purchased a laptop and also Microsoft Office Basic, which was to
include Word, Excel, and Outlook. I set up my husband as a user and myself as
a user on the laptop. I activated the Outlook on his user screen and
everything went fine. I then tried to activate it on my user screen and it
said that it was already activated and I could not activate it again.

You're misunderstanding what Activation is.

Activation merely turns the product on for the computer, so you can
continue using it. You only activate once per computer, and then the
software works for all the users on the computer.

 

[Charlotte]

Well that is what I thought also. But everytime I logged onto my user screen,
and opened Outlook, a message came up saying that if I did not choose to
activate the program, I could only use it 5 more times, then 3 more times,
yadda yadda..
That is what was confusing.

 

[Ed Bennett]

Well that is what I thought also. But everytime I logged onto my user screen,
and opened Outlook, a message came up saying that if I did not choose to
activate the program, I could only use it 5 more times, then 3 more times,
yadda yadda..
That is what was confusing.

And that was after you activated on the other account?

 

[Charlotte]

Yes. I activated the first user account immediately upon setting up the
machine. The very next day I went into the other user account and that is
what happened. Every time I open Outlook on my user screen, the number of
times I have left gets less and less.