Adobe Acrobat

S

Sue42

I just installed Adobe Acrobat 7.0 standard on my computer. Now when I open
my Publisher files (2003 version) the pictures do not show on my screen.
They print they just don't show. Once I uninstall Adobe Reader everything
was fine again. Any suggestions?
 
M

Mary Sauer

Try updating your video driver.
With Adobe installed, slide the acceleration down on your adapter, control panel,
display folder, settings tab, advanced button, troubleshoot tab. If this solves your
issue then your graphics card driver needs upgrading. Go to the manufacturer's web
page and look around.
 
E

Ed Bennett

Mary Sauer said:
Try updating your video driver.
With Adobe installed, slide the acceleration down on your adapter,
control panel, display folder, settings tab, advanced button,
troubleshoot tab. If this solves your issue then your graphics card
driver needs upgrading. Go to the manufacturer's web page and look
around.

A LOT of the posts regarding this issue mention installing Adobe Acrobat.
I'm wondering what Acrobat could install that would mess with the video
driver.
 
M

Mary Sauer

In the second post she said she installed Acrobat Standard 7.0, later in the post she
referred to the Reader. In any case I don't think it has anything to do with
Publisher. It may have occurred with any new application, some of these applications
will overwrite files. There is a patch for 7.0, maybe that will solve her problem.
 
E

Ed Bennett

Mary Sauer said:
In the second post she said she installed Acrobat Standard 7.0, later
in the post she referred to the Reader. In any case I don't think it
has anything to do with Publisher. It may have occurred with any new
application, some of these applications will overwrite files. There
is a patch for 7.0, maybe that will solve her problem.

Yes, but Acrobat or Reader 7.0 is being referenced a lot in relation to
this. These programs shouldn't interfere with the video driver files.
 
S

Sue42

Thanks it worked. Appreciate your help.

Mary Sauer said:
Try updating your video driver.
With Adobe installed, slide the acceleration down on your adapter, control panel,
display folder, settings tab, advanced button, troubleshoot tab. If this solves your
issue then your graphics card driver needs upgrading. Go to the manufacturer's web
page and look around.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
 
J

JoAnn Paules [MVP]

I just sit here and shake my head whenever I read these posts. I have
Acrobat Pro v7 and I have absolutely no issues. And I am not complaining.
(I'm not bragging either - just stating that it's not a given that problems
will occur.)
 
E

Ed Bennett

JoAnn Paules said:
I just sit here and shake my head whenever I read these posts. I have
Acrobat Pro v7 and I have absolutely no issues. And I am not
complaining. (I'm not bragging either - just stating that it's not a
given that problems will occur.)

Oh no, I know that not every install of Acrobat 7 will mess up video drivers
and Publisher. Just that Acrobat 7 might enable some obscure video driver
feature that is not properly implemented on all drivers, and as such will
prevent Publisher from working with video drivers with which it would
otherwise work.
 

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