Darlene Gerber said:
I did make a backup. But I can't see the AppData folder. I'm not sure if
it
is hidden or just not there.
Hi Darlene--
When people can't find the AppData folder, it's hidden. I imagine what
you're looking for is C:\Users\"Darlene's
Profile"\AppData\Local\Microsoft\Outlook and to get the AppData folder to
show do this:
Windows key + R or type run in the search box above start button in
XP/Vista/Win 7>type control folders in run box>View Tab>put radio button in
"show hidden files and folders and drives" and that should do the trick.
It's not necessary to take the check out of "Hide Protected Operating system
files and folders" because AppData isn't one of them.
Good luck,
CH